WELLCOM Care and After Service

wellcom customer care


 The Best 3C Repair Service On The Block


10 Years Repair Experiences:


With more than 10 years of experience on cell phone repair business in the Philippines since 1998. WELLCOM service center extends its ability to repair game console, laptop, mp3/mp4 player, digital camera and DV, and now it is becoming a well-known leading 3C repair service network in the market.

We have service outlets located in major shopping malls ex. SM, Robinsons, and Ayala with coverage nationwide.


Our Technicians Serve as a Cell phone Doctor and Consultant:
WELLCOM technicians are trained by gadget repair professionals who have worked for the major Service Centers, including Nokia, Samsung, LG, KINGCOM and Popcom. They have combined experience of over 10 years and extensive knowledge and skills of all cell phone repairs models and other gadgets.



Our Promise:
When you trust your cell phone to WELLCOM service center, you can expect the following:


  • A professional technician will be on the spot/branch to serve you (Makati Area, Park Square 1 located at ground floor, Manila Area SM San lazaro located 3rd floor.


Alabang Area, Festival Mall located at 3rd Floor, Laguna Area SM Santa Rosa located at 2nd Floor, SM City Iloilo located at 2nd Floor, We stock most replacement parts in-house (Nokia, Samsung and LG).


  • We offer a solid 30-day warranty on our service and parts, except in the case of negligence.
  • We provide a Repair Job Order with unique number for every cell phone repair.
  • Turn Around Time (TAT). For Level 1 and 2 (Max of 3 Days) starts from the date received and for Level 3 repair (Max of 7 Days) all repaired units. Add up: logistics, volume of repair, spare parts availability and other third party partners are not included in the TAT it may vary according to schedule.
  • Discounts for WELLCOM VIP members on free check up, parts, and service fee.



Our Services:
The skilled technicians at WELLCOM provide the following repair services:


  • Repair of LCD/display problems, such as cracked or malfunctioning screens
  • Repair of physical cell phone damage, including problems with:
  • No sound, e.g. Buzzer is not not working, Speaker not working
  • Not charging
  • Keypad not trigger the right function
  • Drop Signal
  • Dead set
  • Power Off
  • Insert SIM error
  • Contact service error
  • Repair of cosmetic cell phone damage
  • Data transfer and recovery if you are switching to a new cell phone, or just need to back up your cell phone data.
  • Liquid damage
  • Battery easily drain
  • Software / firmware flashing, and upgrade
  • Configuration (MMS, 3G, GPRS)
  • Cleaning